Privacy & Cookie Policy

1. Who we are

Whatt A Clean provides professional exterior cleaning services. If you have any questions about this policy or how we handle your data, you can contact us at:

• Email: [email protected]
• Phone: 07823331159

2. What data we collect

We may collect the following types of information:

• Contact form submissions - your name, email address, phone number, and message when you submit our contact form.
• Analytics data - anonymised information about how you use our website, collected via Google Analytics 4 (only if you consent).

3. Cookies we use

A cookie is a small file stored on your device. Below are the cookies this site may use:

4. How consent works

When you first visit our site, all analytics tracking is disabled by default. A cookie banner will appear giving you two options:

• Accept All - enables Google Analytics so we can understand how visitors use our site and improve it.
• Reject - no analytics cookies are set. You can browse the site with only the essential consent-preference cookie stored in your browser.

5. Changing your mind

You can change your cookie preference at any time by clicking the “Manage Cookies” link in the website footer. This will clear your stored preference and show the consent banner again so you can make a new choice.

6. How we use your data

• Contact form data - to respond to your enquiry and provide a quote for our services.
• Analytics data - to understand how visitors use our site, which pages are most popular, and how we can improve the experience.

7. Data retention

• Contact form submissions - retained only as long as needed to respond to your enquiry.
• Google Analytics data - retained for 14 months as configured in our GA4 account.

8. Your rights under UK GDPR

Under the UK General Data Protection Regulation, you have the right to:

• Access - request a copy of the personal data we hold about you.
• Correction - ask us to correct inaccurate data.
• Deletion - ask us to delete your personal data.
• Withdraw consent - withdraw your consent for analytics at any time via the “Manage Cookies” link in our footer.
• Complain - lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data rights have been breached.

To exercise any of these rights, please contact us at [email protected].

9. Third-party services

This site uses Google Analytics 4, a web analytics service provided by Google LLC. Google may process data on servers outside the UK. For more information, see Google’s Privacy Policy.

10. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.